If you have more than one subscription and you are billed twice a month, please contact our helpdesk with as much details about your membership and billing as possible. We'll do our best to resolve this issue.
Please provide at least:
Please provide at least:
- your e-mail address
- username
- billing company of both your memberships
- your subscription or last transaction numbers
- exact dates of your initial transactions or last rebills
- text on your billing statement with that transactions
Please let us know in advance if you want your double-billed months refunded (please note, that it's possible to refund only last two transactions - two months), converted into extra membership for BelAmi or our other sites (Freshmen), into BuyBelami DVD store credit or how do you wish to proceed.
Jan Cerovsky
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